Transparent Data Collection & Usage Practices
Last Updated: August 21, 2025 | Version 4.0 Enterprise
This Cookie Policy explains how Octave-X, Inc. ("Company," "we," "us," or "our") uses cookies and similar tracking technologies when you access or use ChromaFlowand our related websites, applications, and services.
We believe in complete transparency regarding our data collection practices. This policy provides comprehensive information about the types of cookies we use, their purposes, and how you can control them.
TRANSPARENCY COMMITMENT:
We implement privacy-by-design principles in our cookie usage, ensuring minimal data collection while maintaining optimal platform functionality and user experience.
Cookies are small text files that are placed on your device when you visit our website. They contain information that is transferred to your device's hard drive and allow us to recognize your device and store information about your preferences and activities.
We also use similar technologies such as web beacons, pixel tags, local storage, and session storage. Throughout this policy, we refer to all these technologies collectively as "cookies."
Cookies can be classified as either "session" cookies (which are deleted when you close your browser) or "persistent" cookies (which remain on your device for a specified period or until manually deleted).
These cookies are necessary for the website to function properly and cannot be disabled in our systems. They are usually set in response to actions made by you which amount to a request for services.
These cookies enable enhanced functionality and personalization, such as remembering your preferences, settings, and choices you make on our platform.
These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. All data is aggregated and cannot be used to identify individual users.
These cookies help us detect and prevent security threats, fraudulent activities, and unauthorized access attempts.
We work with carefully selected third-party service providers who may place cookies on your device. These partners are contractually bound to use cookies only for the specific services they provide to us and in compliance with our privacy standards.
We use enterprise-grade analytics services that help us understand platform usage and improve user experience. All data collected by these partners is anonymized and aggregated.
Our cloud infrastructure and CDN providers may use cookies for load balancing, security, and performance optimization. These cookies are essential for platform functionality and reliability.
Most web browsers allow you to control cookies through their settings. You can typically:
ChromaFlow provides built-in privacy controls that allow you to manage cookie preferences directly from your account settings. Enterprise customers have additional granular controls available.
Please note that disabling certain cookies may impact the functionality of ChromaFlow. Essential cookies cannot be disabled as they are necessary for basic platform operation and security.
We retain cookie data only for as long as necessary to fulfill the purposes outlined in this policy. Retention periods vary by cookie type and are automatically enforced by our systems.
Session cookies are automatically deleted when you close your browser. Persistent cookies have predefined expiration dates and are automatically removed when they expire.
You can delete cookies at any time through your browser settings or by using the privacy controls in your ChromaFlow account. Deletion requests are processed immediately for active cookies.
For users in the European Union, our cookie usage is based on legitimate interests for essential and functional cookies, and explicit consent for analytics and non-essential cookies. You have the right to withdraw consent at any time.
California residents have specific rights regarding cookie data, including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.
We comply with international privacy standards including ISO 27001, SOC 2 Type II, and emerging AI-specific privacy frameworks to ensure global compliance.
We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated through email notifications and prominent platform announcements.
Updated policies become effective 30 days after notification for material changes, or immediately for non-material updates. Continued use of our platform constitutes acceptance of the updated policy.
If you have any questions about this Cookie Policy or our data practices, please contact us at:
Phone: (833) 941-3289
Privacy: privacy@octave-x.com
Support: support@octave-x.com
Legal: legal@octave-x.com
© 2025 Octave-X, Inc. All rights reserved. ChromaFlow is a product of Octave-X, Inc.
This cookie policy represents our commitment to transparency in data collection and usage practices.