Playbooks
Account Health — PROMOTED
An approved path to compute and commit customer health into shared State.
State Outcome
Namespacestate/accounts
Record typeaccount_health
Visibilityorg-wide (read-only)
Enforcementpolicy/health-scoring-v2
Mutabilityversioned
State Transition
Applet → Commit → State → Governed Production
Example Commit
proposed: risk=0.72approved: policy/health-scoring-v2committed: state/accounts/acct_0281#552
Behavior
- Compute score
- Apply policy
- Commit canonical value
Preconditions
- Role: account-health-writer
- Policy: health-scoring-v2
- Audit: required
Governance
- Promotion locks scoring policy
- Rollback via new versioned record only
State Inspector
Recordstate/accounts/acct_0281#552
Signed by policypolicy/health-scoring-v2
Statusenforced